Shipping Policy

Do we deliver orders throughout the kingdom?

Yes - we ship nationwide. We aim to make your experience simple and efficient - just the way we like it.

What are the shipping and processing times?

Capital - Amman: 3 working days Other provinces: 5 working days Please note that holidays are not considered working days and should be taken into account when calculating shipping times.

Processing Times

Order processing may take up to two days after submission before shipping. We do not ship on weekends.

Unexpected Delays

In some cases, delivery may take longer than the standard shipping times mentioned above. Most of these delays are due to international customs processing beyond our control. We are not responsible for delayed shipments due to invalid addresses, weather conditions, holidays, natural disasters, or carrier delays.

Delivery Charges

Shipping and delivery charges depend on the recipient's location, where the delivery cost is calculated after completing the purchase process on our website and added to your invoice.

Free Product Pickup

Yes, you can pick up our product by visiting our main office without any additional charges. You will be notified of the option to pick up your product via email or text message.